Jac Fitz-enz is the father of human capital strategy and measurement. He has trained more than 85.000 managers in 45 countries. From 1980 to 2002 was founder and chairman of Santiago Istitute. Currently, he is the founder and Ceo of Human Capital Source. His books include A new vision for Human Resources (with Jack Phillips), Human Value Management, The roi of Human Capital and The new Hr analytics. (find the link here)
Davide de Palma: Dr. Jac, what is human capital?
Jac Fitz-enz: The term comes from Theodore Schultz, 1979 Nobel Prize economist who said: Consider all human abilities to be either innate or acquired. Every person is born with a particular set of genes, which determine his innate ability. Attributes of acquired population quality, which are valuable and can be augmented by appropriate investment, will be treated as human capital.
Davide de Palma: Is there a correlation between human capital and firm performance?
Jac Fitz-enz: Consider that all assets except human are passive and inert. Machines, buildings, material do nothing until a human being used them. So in one sense there is no firm performance with human behavior.
Davide de Palma: Dr. Jac, is it possible to measure the economic value of employee performance?
Jac Fitz-enz: Certainly. If a person does something faster, better, at a lower cost that attracts or retains a customer or causes the customer to spend more and to return for additional purposes that is economic value.
Davide de Palma: Do you believe that investment in human capital management is important to meet the challenge of globalization?
Jac Fitz-enz: To compete on the national or global level companies must invest in hiring strategies, competitive compensation systems, training and retention of talent. There is ample research proving that there is a correlation between investment in HC management and financial performance.
Davide de Palma: What is the future of human capital management?
Jac Fitz-enz: It seems clear that top management has come to realize that people are the principal competitive advantage. People are difficult to manage because they are free to choose what they will do (within reason). As competition increases and workforces in many countries continue to age HCM will become more and more important.
Ritrova le altre interviste cliccando qui